Company Name: Ponvastra
Website: Elampillaisareesonline.in

Terms & Conditions

Effective Date: 01.03.2026
Company Name: Ponvastra
Website: Elampillaisareesonline.in

Welcome to Elampillaisareesonline.in. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General

  • This website is owned and operated by Ponvastra.
  • By using this website, you agree to comply with these terms.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Product Information

  • We specialize in sarees and related textile products.
  • All product descriptions, images, and prices are provided as accurately as possible.
  • Slight color variations may occur due to lighting, photography, or screen settings.
  • Handloom and woven sarees may have minor natural irregularities.

3. Pricing Policy

  • All prices are listed in INR (₹).
  • Prices are subject to change without prior notice.
  • Offers and discounts may be time-limited.
  • Shipping charges may apply unless mentioned as free.

4. Order Acceptance

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel orders due to:
    • Stock unavailability
    • Pricing errors
    • Fraud suspicion
  • In such cases, refunds will be processed.

5. Payments

We accept secure payments via:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Payment gateways (Razorpay, etc.)

We do not store your card details.

6. Shipping & Delivery

  • Orders are processed within 1–3 business days.
  • Delivery timelines depend on location (typically 3–7 days in India) and (typically 7–20 days in abroad).
  • Delays caused by courier partners, weather, or unforeseen events are beyond our control.

7. Returns & Exchanges

  • Returns are accepted only for:
    • Damaged product
    • Wrong item delivered
  • Requests must be raised within 24–48 hours of delivery with proof (photos/video).
  • Saree must be unused and in original packaging.

We do not accept returns for:

  • Color variation expectations
  • Change of mind
  • Slight weaving variations

8. Cancellations

  • Orders can be cancelled before dispatch.
  • Once shipped, cancellation is not possible.
  • Refunds (if applicable) will be processed within 5–7 working days.

9. Intellectual Property

  • All website content (images, text, logo, designs) belongs to Ponvastra.
  • Unauthorized copying, reuse, or resale of images/content is strictly prohibited.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful activities
  • Provide false information
  • Attempt fraud or misuse payment systems

We reserve the right to restrict access if misuse is detected.

11. Privacy

Your personal data is handled as per our Privacy Policy. By using our website, you consent to data usage described there.

12. Limitation of Liability

Ponvastra is not liable for:

  • Delivery delays caused by couriers
  • Minor product variations
  • Indirect damages or losses from product usage

13. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Tamil Nadu, India.

14. Contact Information

For questions regarding these Terms:

Company Name: Ponvastra
Website: Elampillaisareesonline.in
Email: ponvastra@gmail.com
Phone/WhatsApp: +91 81 24 47 37 43